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The customer can
click on the product category from the right
navigation or use the search icon and do a
global search. Once the item is located and
the customer decides to make a purchase,
your WebPrism database will be searched by
ISBN or UPC for the item. Assuming you have
the item in stock, the sale will be
transacted from your store as a normal
catalog sale and shipped directly from your
store using your pricing and shipping
charges. If you do not have the
item in your store, or have chosen not to
sell it on your website, it will display the
item from the vendor database.
If your store does not have
the product in stock, it will be shipped
directly from the vendor to the customer.
The customer will be given a Campus Hub
confirmation number at the time of purchase.
The confirmation number allows them to track
order progress under “my
account”
on your website. The customer is informed of
all merchandise, tax, and shipping charges
at the time of purchase prior to finalizing
the sale. You can see the status of
the items on the order in the site
administrator or “Manager”. The status
is updated on each line item. In the
near future, the tracking number will also
display in the site administrator for
merchandise shipped from the vendor. |